Here at the Community Foundation we are a team of people who love where we live and love what we do. We give back to Kalamazoo County by investing in people and programs that will help create a community where every person can reach full potential.

Established in 1925, we are one of the oldest and most successful community foundations in the country. With assets totaling $530 million, each year we and our donors invest about $15 million in the community in the form of grants to nonprofit organizations.

Located in Southwest Michigan (about two hours northeast of Chicago and two hours southwest of Detroit), KZCF offers a competitive benefits package; team-oriented, performance excellence culture; and unlimited opportunities to make life in Kalamazoo County better for everyone. In 2018 – for the fifth year in a row – we were named one of West Michigan's 101 Best and Brightest Companies to Work For.

We believe the strength of our organization depends on our commitment to value, respect and embrace diversity, and we look forward to hearing from talented people of diverse backgrounds, beliefs and perspectives. We are an equal opportunity employer and strive to demonstrate our commitment to diversity, equity and inclusion in all of our policies, procedures and practices.


Communications Officer

Position Title: Communications Officer (Downloadable PDF of job posting)
Reports To: Director, Marketing Communications
Starting Salary Range: $62,100 - $74,600
Position Status: Full Time (40 hours/week)

Position Summary:

Responsible for the implementation of the Community Foundation’s communications tactics; building organic brand awareness; and execution of social media and website content. Collaborates with the Director of Marketing Communications and the Marketing and Communications Officer to develop, implement, and ensure the seamless integration and implementation of marketing communications strategies that accomplish the mission and strategic objectives of the Community Foundation.

Essential Duties & Responsibilities:

Position Functions:

  • Communications/Brand
    • Assists in developing, enhancing, implementing and evaluating all functional area-specific and internal communications tactics and initiatives.
    • Assists in developing and implementing the editorial calendar and content of publications and electronic communications (e.g. Annual Report, newsletters, email blasts, etc)
    • Writes speeches and presentations for the organization as needed.
    • Develop and distribute content (written and/or video) to appropriate communication channels that assist in promoting the work of Community Foundation grant recipients and specialty grants received.
  • Public/Media Relations
    • Writes media releases.
    • Executes and manages reputation-building activities.
    • Proactively develops and maintains relationships with the media.
    • Develops, enhances, implements and evaluates a public relations strategy and assists in crisis management public relation duties.
    • Develop alliances with community partners to further organizational objectives and priorities.
    • Identify and participates in local, regional and national efforts that contribute to the advancement of the Community Foundation.
  • Website/Social Media
    • Manages the Community Foundation’s website, ensuring it is up to date and complements other communications strategies.
    • Serves as a social media community manager, monitoring all social media channels.
    • Develops and executes social media strategies using industry best practices.
    • Monitors social media and website engagement by tracking analytics and specific engagement activity.
  • Performs special projects as directed by the Director, Marketing Communications
  • Supports the mission, vision and strategic goals, as a part of the Performance Excellence Model of the Community Foundation, in order to serve both internal and external customers.
  • Follows and supports Community Foundation policies and procedures.
  • Embraces and supports Community Foundation philosophies related to diversity, inclusiveness and anti-racism.
  • Evaluates own performance and assumes responsibility for professional development.
  • Embraces philosophy of and actively engages in lifelong learning.
  • Masters concept of Process Based Management (PBM).
  • Maintains current knowledge of all changes affecting area of work.
  • Conducts self in a professional manner and follows and support the employee commitments and behaviors.
  • Maintains appropriate professional appearance.
  • Maintains confidentiality.
  • Actively participates in meetings, committees and volunteer opportunities within the organization.
  • Participates as a team member utilizing a collaborative style to achieve mutual goals.
  • Provides proactive, creative cross-functional thinking and ideas to enhance service to customers.
  • Demonstrates ability to work effectively with others.
Knowledge, Skills & Abilities:
  • BA degree in communications, public relations, journalism or related field, or an equivalent combination of training and relevant work experience;
  • Strong writing and communications skills.
  • Proven professional with 5 or more years of experience in the following areas:
    • Corporate communications
    • Journalism
    • Crisis management communications
    • Positioning and branding
    • Social media strategy and content development
  • Creative problem solver; imaginative
  • Ability to bring focus and clarity to issues and identify accompanying solutions
  • Complex problem-solving abilities
  • Effective and competent in personal abilities to guide and direct others
  • Knowledge/understanding of computers including general business software such as Microsoft Office Suite.
  • Portfolio of applicable communications work from current or past employment (i.e. press releases, social media posts, blog articles, etc)
  • Some knowledge of Adobe Creative Cloud (e.g. InDesign, Photoshop, After Effects).
  • Some knowledge of using social media management software (e.g. Hootsuite, Sprout Social, etc)
Physical/Mental Requirements:
  • Works in well-lit, pleasant, smoke-free office.
  • While performing work in the community, possible exposure to risks associated with work outside of the office environment.
  • Involves frequent repetitive movement associated with keyboarding.
  • May require long periods of sitting or standing.
  • Able to stoop, bend and move intermittently in order to do filing and move equipment and supplies necessary for job function.
  • Requires attention to detail/concentration on figures, paperwork, data, etc.
  • Periodic pressures related to meeting deadlines and fulfilling scheduling requirements.
  • Periodic distracting influences such as people, phone calls, noise and so forth.
  • Simultaneous handling of multiple tasks.
  • Intermittent or cyclical work pressures.
  • Periodically requires working extended hours in community settings.
  • Occasional on-call availability to handle work problems, emergencies/crisis situations etc.
  • Involves travel to community-based meetings.
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